Modular service concept and implementation roadmap for the global service organization


Development of Service Concept

  • Description of different need-based service options
  • Build-up of service concepts, business cases and implementation plan for Active Harmonic Filters
  • Identification of value added pre- and after sales services
  • Selection of services to ensure sustainable competitive advantages and increase business performance
  • Implementation roadmap with action plans and responsibilities for each service

What our customer says

"Under the expertise and methodical guidance of UNITY, Schaffner’s project team was able to condense their initial service ideas to a final set of value adding pre- and after-sales services and developed an implementation roadmap.“

S. Melly, Head of Business Unit Power Quality, Schaffner

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