Reduced project duration by restructuring the R&D Department


Increased Productivity in Product Development (R&D)

Miele is a global premium brand for domestic and commercial appliances with the highest standards in quality and innovation. The laundry care division has set the goal of successfully positioning technological innovation in its markets more rapidly and focused by adopting lean structures as well as modern processes and methods. With comprehensive expertise, UNITY has supported Miele from the very beginning in repositioning its R&D and its cooperation with internal and external partners in the scope of end-to-end product development. In the process, focus areas were taken into consideration ranging from innovation management to series support. The processes were set up using state-of-the-art methods such as agile development, systems engineering and model-based development. In addition, the line and project organization was restructured to enable efficient work throughout their various locations. The restructuring of R&D and the associated organizational transformation was led by a project team consisting of Miele employees and UNITY consultants while taking an agile approach throughout the entire project.

About Miele

Miele has been an independent family business since its founding in 1899. The company focus is on manufacturing domestic appliances for the kitchen, the laundry room and for floor care, as well as machines for use in commercial operations and medical facilities. In the business year 2018/19 Miele achieved sales of €4.16 billion and employs more than 20,000 people worldwide.

What our customer says about the project

”We have set a goal for ourselves to increase productivity in our product development significantly. For the related transformation, we brought in external expertise to benefit from best practices and quickly adopt new ways of working. The UNITY consultants gave us impulses, set the pace and functioned as integrators to help us to develop the right fit for Miele. The great teamwork and quantifiable impact speak for themselves.”

Bernhard Roth, Senior Vice President R&D, Miele & Cie. KG

Benefits of our project with Miele


Agile reaction to new customer requirements


Reduced project duration


Lean R&D structures

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