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Lufthansa Technik

Industrie 4.0 Implementation

Initial Situation and Project Targets

As a leader of technology and innovation, Lufthansa Technik (LHT) discussed the specific meaning of Industrie 4.0 to their company as a provider of maintenance, repair, and overhaul services (MRO) early on. The goal of this project with UNITY is to drive their implementation of MRO 4.0 forward. In order to meet the management’s high expectations, the focus is placed on rapid implementation and prompt achievement of initial successes. Furthermore, UNITY is responsible for managing the MRO 4.0 program using a combination of smaller, faster projects and larger, more comprehensive projects.

UNITY’s expertise was utilized to develop end-to-end processes in production, for which a comprehensive Roadmap 2020 was created that consists of specific implementation projects in the following four dimensions: “networking,” “equipment,” “process, products, components,” as well as “organization, staff.” The consultants function as the main point of contact of overall program management, and as interdivisional coordinators in order to drive projects forward with the individual project leaders. In addition to breaking the activities down into manageable parts, another key success factor is the rapid acceptance of planned innovations on the shop floor.

One of the implementation projects aims to create transparency in the requirements and the availability of ground support equipment (GSE), as well as establish new processes for supplying equipment. Thus, GSE, service staff and coordinators will all be networked together. For example, by utilizing additional sensors, a ground power unit will be able to automatically request refueling services, should it not have enough diesel fuel to fulfill the subsequent order. Overall, this project will be a blueprint for the coordination of equipment across all LHT locations worldwide. 

What our customer says about the project

"UNITY has helped us decisively in making the topic of Industrie 4.0 tangible for MRO operations. With the Industrie 4.0 expertise of UNITY consultants we were able to translate our ambitious goals into prototypes and transferable functional models. The core elements of the project are systematic networking in production, key figure-optimized resource management, and the successive raising of process maturity. UNITY, as the 'advocate of the client', helped validate our requirements for the corresponding tracking technologies and IoT platforms.

Gerrit Rexhausen, Program Manager MRO 4.0, Lufthansa Technik

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