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System Selection and Initiation

Bayer 04 Leverkusen

IT Implementation

Tasks

  • As-is assessment and analysis of business & IT processes
  • Preparation of target concept and derived specifications for the areas "ERP","Ticketing","Access" and "Payment".
  • System benchmark and selection in the areas of "Ticketing" and "Payment".
  • Drafting of contracts, including milestone planning
  • Support during system introduction

Measurable customer benefit

  • 50% sales increase in the BayArena
  • 50% reduced effort for handling customer-related transactions
  • Lower process costs through optimized processes and targeted IT support
  • Increased prestige and noticeably improved customer satisfaction

“ Everything runs smoothly – there is a reason why this is the motto of the BayArena ! Utilizing the experience and extensive IT know-how of UNITY, we completed our BayArena project just in time for the start of the Bundesliga (German Soccer League). The foundation for consistent usage of the arena had thus been laid and we can now focus on success – both athletic and business success.” 

Wolfgang Holzhäuser, Managing Director, Bayer 04 Leverkusen Fußball GmbH

Further information about Bayer 04 Leverkusen.

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