Automotive OEM
Innovative Concept for a Digital Platform for Dealer Processes
- Created a process system that enables standardization on a global level and individualization of the markets
- Identified core processes in retail and development of a process map
- Detailed a process and collect best practices to ensure efficiency and customer satisfaction
- Quality assurance of results with representatives from trade, corporate and partners
Further Information
Digital Customer Experience Management
Use Digital Technologies to Increase Revenue. Learn more!
Industry Automotive
Digitalization in the Automotive Industry. Learn more!
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