Concept creation of a digital process platform

and development of a process map of the retail organization

Automotive OEM

Innovative Concept for a Digital Platform for Dealer Processes

  • Created a process system that enables standardization on a global level and individualization of the markets
  • Identified core processes in retail and development of a process map
  • Detailed a process and collect best practices to ensure efficiency and customer satisfaction
  • Quality assurance of results with representatives from trade, corporate and partners


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