Marketing, Sales & Services
Focus on marketing, sales and services!
By 2020, the majority of all people will live and work digitally connected. Smart customers are using digital technologies to compare, configure and share information across all industries. Therefore, marketing, sales and services must answer the following core questions:
- Where do you want to be successful? – Strategic Excellence: From market analysis and market entry to defending market shares with the right digital business model.
- How will you achieve success in your target markets? – Growth Excellence: Recognize market dynamics early, develop new sales channels and use them through targeted optimization projects.
- What will make you sustainably successful? – Performance Excellence: Advances in implementation through appropriate process and organizational models. With customer loyalty and service models, you can also secure your market success in disruptive market environments.
Our Consulting Services for Marketing, Sales & Services
With more than 20 years of experience, we advise global companies in defining and implementing strategies for market entry, market defense, competition, portfolio management, service and business models. We help you identify customer needs, understand your customers as well as use targeting to determine the most attractive customer segments.
We improve your market success through sustainable projects to analyze and implement customer requirements in the development of products and services, lead qualification, customer acquisition and retention, price management optimization and focus the customer channel mix on the optimal customer journey. We have an extensive list of international references for the selection and implementation of technologies to create innovative customer touchpoints and IT systems in order to conduct successful market and customer management.
We execute projects with you that increase customer satisfaction and retention as well as optimize your market penetration. In addition, we secure cross-selling potentials and improve value creation for customers, increase the performance of market-oriented processes and organizations, as well as improve your employee training. We focus our approaches on optimizing the cooperation between marketing, sales and service partners. In our projects, we utilize selected levers of digital transformation such as customer analytics and predictive modeling so that you can gain insight for a competitive advantage.
Digital Transformation & Industrie 4.0
UNITY is your Partner in the Transformation Process.
Project References Marketing, Sales & Services
Insights Marketing, Sales & Services
From Product Business to Service Business
How producing companies can achieve enormous competitive advantages by developing innovative services.
Master the Digital Future!
Future-oriented Corporate Management
Learn more about us!
Read more of our current topics for experts and decision-makers.
Your Contacts for:
+49 2955 743 452
Dr. Ulrich DeppePartner
+49 2955 743 275
Prof. Dr. Hans H. JungSenior Manager
+49 89 13010065 42
+49 89 13010065-171
+49 711 686 890 32
Viviane ZimmermannTeam Leader
+49 711 686890 481