IT Organization
The IT Organization Challenge
Information technology finds itself in an area of conflict between productivity, cost reduction and risk minimization. In order to meet these demands, a well-balanced IT organization is necessary. This can be achieved with an ideal IT governance (IT management) system.
If the listed aspects cannot be mastered with your company's own resources, or if they can be, but only at a high cost, then the possibility of sourcing should be discussed. We analyse all listed aspects for you and consider not only extreme solutions (out-/insourcing), but also sensible partial solutions (outtasking). We determine what is best for your company.
In this context IT security is a further important consideration. Because of the complexity of IT structures and the importance of data, this is of great importance for every company. To reduce risks we work with the client to establish a fully-developed IT security management system.
Our Solutions
In the three areas of IT governance, sourcing and IT security management you can achieve the necessary increase in efficiency by taking advantage of effective program- and project management. We divide this into five areas of action:
- Specialist and Management Organization
We align your specialist and management organization with your requirements and processes and with the competencies of your employees.
- Process Management
To ideally support the business processes and achieve a sustainable reduction of costs we use process management to optimize the processes and services within your IT system. Alongside well-established directives and standards such as ITIL®, BS 15000 or Corbit we also apply tools, e.g. process modelling with OMEGA.
- Cost Controlling
To create the necessary transparency regarding your IT costs we establish Performance Measurement Systems corresponding to your requirements and identify client-specific benchmarks. - Performance Measurement
With the help of well-defined aims the performance of your IT system can be measured and the best quality achieved. We define key performance indicators (KPIs), develop concrete service level agreements (SLAs) and provide tools for performance measurement.
- Roadmapping
A precise schedule is necessary to reach the milestones in good time. With the help of roadmaps the complexity of your IT project becomes clear and manageable.
The Benefits for You
- Your company will receive well-founded and product-neutral advice on all IT topics
- We support you with the setting up of your IT system
- We will identify for you the areas with potential for optimization and cost-reduction
- We improve your IT service processes
- You will be supported by us by means of a structured and method-based approach
